Last Updated: May 22, 2026
While fuzzy-wheel is based in Australia and primarily operates under the Australian Privacy Principles, we recognize that some of our clients may be covered by the European Union's General Data Protection Regulation (GDPR). We are committed to respecting the data protection rights of all individuals.
We process personal data under the following legal bases:
If you are covered by GDPR, you have the following rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.
You can request that we correct any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. This right is subject to legal retention requirements.
You can request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a portable format and to transmit it to another data controller.
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time.
You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe your data protection rights have been violated.
Your personal data is primarily stored and processed in Australia. If we transfer data outside Australia or the European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Pet care records are typically retained for seven years for health and safety reasons.
We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.
We do not knowingly collect or process personal data from individuals under 18 years of age.
To exercise any of your GDPR rights or if you have questions about our data processing practices, please contact us:
Email: [email protected]
Address: 127 Riverside Avenue, Brisbane, QLD 4000, Australia
We will respond to your request within one month. In complex cases, this period may be extended by two additional months, and we will inform you of any such extension.
We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.